EXICI is a luxury fashion brand that melds avant-garde aesthetics with timeless elegance, creating pieces that empower and inspire. Founded by Arturo Exici, the brand is a testament to the power of fashion as a form of personal expression and empowerment.

EXICI products are available through our official website, select boutique stores, and at our flagship locations in cities like Milan, Paris, New York, and Tokyo. Visit our “Boutique Locator” page for more information.

Yes, all EXICI products come with a certificate of authenticity and a unique serial number to verify their genuineness and ensure you receive a genuine EXICI creation.

To maintain the quality of your EXICI garments, we recommend following the care instructions provided on the label. Generally, it is advisable to dry clean EXICI pieces to preserve their material and craftsmanship.

Yes, EXICI provides bespoke services for clients who wish to have custom-made garments. Please connect with our concierge or visit our flagship stores for consultations and fittings.

Stay updated with the latest from EXICI by subscribing to our newsletter, following us on social media, or regularly visiting our website for the newest collections and exclusive releases.

For press inquiries, please contact our Public Relations department at pr@exici.com. We are happy to assist with information, interviews, and image requests.

EXICI actively nurtures new talent through mentorship programs, internships, and collaborations. We offer a platform for emerging designers to showcase their work, providing them with the resources and exposure needed to thrive in the competitive fashion industry. Our annual design competitions and fashion incubator programs are specifically designed to discover and support the next generation of fashion innovators.

EXICI is committed to sustainability, incorporating eco-friendly materials and practices throughout our production processes. We prioritize ethical sourcing, use sustainable fabrics, and implement waste-reducing methods to minimize our environmental footprint. Our sustainability initiative extends to partnerships with eco-conscious suppliers and engaging in community programs aimed at promoting environmental awareness within the fashion industry.

While EXICI’s design studio and headquarters are not open to the public for regular visits, we occasionally host open days, workshops, and events that allow fashion enthusiasts to experience our creative environment. Interested individuals can sign up for our newsletter or follow us on social media to receive notifications about such opportunities.

EXICI engages with our community through interactive social media campaigns, exclusive events, and customer feedback initiatives. We value the dialogue with our customers and fans, incorporating their insights into our designs and services. Our community engagement also includes support for local fashion events and collaborations with artists and influencers to foster a vibrant fashion ecosystem.

EXICI offers a range of educational programs, including workshops, seminars, and webinars, focusing on fashion design, industry trends, and business practices. These programs are led by experienced professionals and are designed to inspire and educate individuals passionate about fashion. We also partner with educational institutions to provide students with real-world industry exposure.

EXICI is dedicated to making a positive impact through charitable activities and social causes. Individuals or organizations interested in collaborating with us can contact our corporate social responsibility team to discuss potential partnerships. We look for initiatives that align with our values of empowerment, sustainability, and community enrichment.

Yes, EXICI hosts fashion events and shows that are open to the public, including seasonal collection launches and special exhibitions. These events provide an opportunity to experience the brand's latest creations and the artistry behind them. Information about upcoming events is available on our website and through our newsletter.

EXICI celebrates cultural diversity by incorporating global influences into our designs, collaborating with artists and artisans from different backgrounds, and ensuring representation in our campaigns and presentations. We strive to reflect the rich tapestry of global cultures in our collections, highlighting the beauty of diversity through fashion.

Members of the EXICI Elite Loyalty Program enjoy exclusive benefits, including early access to new collections, special discounts, invitations to private events, and personalized shopping experiences. The program is designed to enrich the customer’s journey with EXICI, offering rewards and services that enhance their engagement with our brand.

Customers are encouraged to share their EXICI style on social media using our branded hashtags. We regularly feature customer styles on our platforms, celebrating the unique ways individuals express themselves with EXICI fashion. This engagement not only showcases our diverse community but also inspires others to explore their personal style.

EXICI's design philosophy is inspired by a fusion of art, culture, and history, reflecting a commitment to creating timeless yet innovative pieces. Our designers travel the world, drawing inspiration from architecture, painting, sculpture, and nature, ensuring each collection tells a unique story. This global perspective allows us to blend traditional craftsmanship with modern aesthetics, creating fashion that transcends time and trends.

EXICI maintains the exclusivity of its limited editions by producing small quantities and using rare materials. Each piece is numbered, and we often collaborate with renowned artists and craftsmen to introduce unique elements. Our limited editions are also sold through selective channels and occasionally by invitation only, ensuring that they remain exclusive and valuable to collectors.

Personalizing an EXICI product involves a consultation with our design team to discuss preferences and options. Customers can choose from a variety of fabrics, colors, and finishes, and add personal touches like monograms or custom designs. Our artisans then craft the piece with meticulous attention to detail, ensuring the final product is a true reflection of the customer’s personal style.

EXICI values customer feedback and provides multiple channels for communication, including online surveys, direct emails, social media interactions, and in-store feedback forms. We analyze this feedback to improve our products and services, ensuring that the customer experience is always at the heart of our business decisions.

EXICI prioritizes customer privacy and data protection, adhering to stringent security protocols and complying with international data protection regulations. We use advanced encryption for online transactions and never share customer information without consent. Regular audits and updates to our security systems ensure that customer data remains confidential and secure.

EXICI’s approach to trend forecasting involves extensive research, including market analysis, attending global fashion shows, and monitoring cultural shifts. Our planning process integrates these insights with our brand identity, resulting in collections that not only reflect current trends but also maintain a timeless appeal. This strategic approach ensures that EXICI remains a leader in the fashion industry.

EXICI adheres to strict ethical sourcing and labor practices, ensuring that all materials are obtained responsibly and that workers are treated fairly. We audit our supply chain regularly to verify compliance with labor laws and ethical standards, and we collaborate with suppliers who share our commitment to sustainability and social responsibility.

While EXICI’s manufacturing facilities are primarily closed to the public to maintain the integrity of our production processes, we occasionally offer exclusive tours for VIP customers or during special events. These tours provide a rare glimpse into the meticulous craftsmanship and attention to detail that goes into each EXICI product.

EXICI’s approach to product lifecycle management includes sustainable design, responsible sourcing, efficient manufacturing, and recycling programs. We aim to minimize waste and environmental impact by using eco-friendly materials, optimizing production processes, and offering recycling options for our products at the end of their life cycle.

EXICI offers a range of after-sale services to ensure the longevity and quality of our products, including repairs, maintenance, and care consultations. Our dedicated customer service team provides support and advice on how to best care for EXICI products, and we offer professional repair services to address any wear or damage, ensuring that each item remains in excellent condition.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

For All Ready To Ware Collections Delivery Date Will Be Displayed Upon Check out.

For Custom 1 of 1 Pieces Domestic shipping can take up to 90 business days & Foreign shipping could take up to 120 business days.

Due to global supply chain challenges, shipping times could be longer than usual.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

An extended warranty can be added to your products for an additional cost.

Please get in touch for more information about extended warranties.

The extended warranty could come at a different cost depending on the type of product and extended period.

Please get in touch for more information.

We do not offer refunds. Each item is crafted with the utmost care and precision, ensuring that it is exclusive and specifically made for you.

Due to the custom nature of our products, orders cannot be canceled once production has commenced. We encourage you to be certain of your purchase before placing an order.

Exceptional Circumstances

While we maintain a strict no-refund policy, we understand that exceptional circumstances may arise. In such rare cases, please contact our customer service team to discuss the matter. Decisions regarding exceptions will be made at our sole discretion.

We guarantee the quality of our products and ensure that each item meets our high standards before it is shipped to you. If you believe your item has a manufacturing defect, please contact us immediately.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.